Privacy Policy
Velocitydonum LLC · Effective July 30, 2026 · AI disclosure updated November 1, 2026
Velocitydonum LLC ("Velocity", "we", "us") operates the Velocitydonum platform at velocitydonum.com. Velocity is built around opt-in by default for optional sharing and messaging. You choose what to publish or share with other Velocity users. Service providers also process information needed to run the app, handle payments and perform safety checks, as described below.
Information we collect
- Account information: email address, display name, optional profile photo, and optional mobile phone number.
- Activity: offers you post, offers you redeem, and items you pass forward.
- Location: only when you grant permission, and only to show what is near you.
- Payment information: processed by Stripe. We never see or store your full card number.
SMS / text messaging
Velocitydonum may send SMS messages to mobile numbers that have opted in. These messages relate to actions you started: a code you redeemed, a thank-back credit you earned, or a card someone passed to you, and merchant notifications for business accounts.
- How you opt in: only in writing, on a Velocitydonum screen you control. You enter your own mobile number and check an unchecked-by-default consent box before it can be submitted — inside the signed-in Velocitydonum app, from an eligible thank-back card or the business Scan alerts setting. Velocitydonum does not accept verbal consent as a standalone opt-in, and never imports, purchases, or enters mobile numbers on anyone’s behalf. Consent to texts is never required to use Velocitydonum — every opt-in screen carries a visible “Skip — no texts” action, messaging consent is not bundled into our Terms of Service, and declining changes nothing about the service you receive. Full opt-in disclosure and screen evidence: velocitydonum.com/sms-consent.
- Message frequency varies with eligible thank-back and business redemption events.
- Message and data rates may apply.
- Reply STOP at any time to unsubscribe. Reply HELP for help, or email support@velocitydonum.com.
- Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Mobile phone numbers and messaging consent are used solely to deliver the messages you requested, and are disclosed only to our messaging carrier (Twilio) strictly for the purpose of transmitting those messages on our behalf.
What we do not do
- We do not sell your personal data.
- We do not operate behavioral advertising networks or sell paid placement.
- We do not share your location with a business without your explicit consent.
How we use information
To operate your account, deliver offers and thank-back credits you have earned, process payments, prevent fraud and abuse, comply with legal obligations, and send the messages described above.
AI services
Our in-app assistant, image-analysis feature and some safety checks send the relevant messages, images or reported content to AI services through Lovable, our hosting provider, to answer your request or help detect fraud and abuse. This processing is separate from publishing your content to other users.
We do not train AI models on your content or sell it. Lovable's published policy states that app end-user data is not used to train Lovable's models. This is not a promise about every downstream AI provider. Requests may be retained under applicable provider terms; we have not verified a retention period and do not promise zero retention. See Lovable's data and training policy and terms.
Your choices
- Export all of your data at any time from Settings → Privacy.
- Delete your account at any time from Settings → Privacy. Payment records shared with another person can remain as proof of what was paid.
- Turn off text messages at any time by replying STOP or by changing Settings.
- Residents of certain states may request access, correction, or deletion of personal data by emailing us.
Cookies and storage
Velocitydonum uses browser localStorage to remember your preferences and offline queue. Our analytics are privacy-friendly and do not fingerprint you across other websites.
Children
Velocitydonum is not intended for children under 13. Teen Mode (ages 13–17) limits features and disables payments.
Changes
If this policy changes materially we will update the effective date above and notify account holders by email.
Contact
Velocitydonum LLC · privacy@velocitydonum.com · support@velocitydonum.com