SMS Messaging Consent & Opt-In

Velocitydonum LLC · Updated October 17, 2026

Texting is optional. Account access, purchases, redemption, and earned credit do not depend on a mobile number or messaging consent. Consent is unchecked by default and separate from Terms and checkout. Every consent form has an active “Skip — no texts” action.

Program summary

Velocitydonum LLC sends transactional SMS only: single-use thank-back codes to eligible holders and redemption alerts to opted-in business owners. There are two template families, with deal and gift variants for merchant alerts. No marketing, promotional messages, reminders, or digests.

Message frequency varies with eligible thank-back and business redemption events. A holder may qualify through their own redemption or a passed card's redemption; a business owner receives alerts about activity at their business. The thank-back arrival sender has a limit of three messages per user in a rolling 24 hours; this is not a per-number or merchant-alert limit. Each issuance's arrival is attempted once by this sender.

Message and data rates may apply. Velocity does not charge for messages. Carriers are not liable for delayed or undelivered messages.

Actual signed-in consent flows

Business owner

At velocitydonum.com, a signed-in owner opens My Place, then the Counter's “Text me when a code is honored” setting and “Add a number” (or “Change”). The owner enters their own mobile number and checks the optional SMS consent box before selecting “Save number”. “Skip — no texts” closes the question without enrolling a number. This is not a required setup step.

Customer / eligible holder

In the signed-in Wallet, an eligible usable Thank-Back card offers “Text me when this is usable”. Opening it reveals the optional mobile number and unchecked consent box, “Save number”, and “Skip — no texts”. Saving records consent only: it does not redeem a card, create earned value, or send a code immediately. Real code messages require a real eligible issuance and active consent.

Public review copies (no login)

These are explicitly labelled demonstrations of the optional controls, not screenshots or byte-for-byte copies of the signed-in app. Their buttons record nothing, issue no code, and send no message. The customer page is not a counter QR redemption page. Reviewers can inspect the disclosure, unchecked box, disabled save action, and freely available decline action without an account.

Verbatim consent sentence

Optional. I agree to receive SMS from Velocitydonum LLC at this number for transactional redemption alerts. Msg frequency varies; rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase or of using Velocity. Info not shared with third parties for marketing. See Privacy & Terms.

Consent records

Submission from a signed-in consent form records the normalized mobile number, account identifier, source, displayed consent sentence, page URL, browser user agent, hashed network address, and UTC timestamp. Saving a preference is not proof of sending or delivering a message. We do not accept verbal consent alone or purchased or imported recipient lists. A phone number saved as a business contact alone is not SMS consent. Outbound senders check the number's latest active consent; opt-out revokes permission.

Representative message samples

These amounts, business names, and codes illustrate the templates; they are not real issued value.

Opt-out, resubscription and help

Opt-out keywords: STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, REVOKE, OPTOUT. Reply STOP to stop messages. Twilio blocks opted-out destinations; when its webhook reaches the app, we also write a revocation record.

Resubscription keywords: START, YES, UNSTOP. These are not an initial written-consent door. The app restores permission only after a verified Twilio request and a prior written consent record. If verification or prior consent is missing, permission stays off.

Help keywords: HELP, INFO. App HELP response: “Velocitydonum LLC: Help with transactional thank-back codes and redemption alerts: support@velocitydonum.com. Message frequency varies. Message and data rates may apply. Reply STOP to opt out.” If Twilio Advanced Opt-Out handles HELP, its configured reply must match; the app avoids a second reply for a verified provider-handled HELP.

For assistance, email support@velocitydonum.com.

Data handling

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Mobile numbers and messaging consent are used only for the requested transactional program and disclosed to our messaging carrier solely to transmit messages. Contact support@velocitydonum.com about access or deletion.