SMS Messaging Consent & Opt-In

Velocitydonum LLC · Effective August 5, 2026

This page documents exactly how Velocitydonum LLC ("Velocity", "we", "us") obtains express written consent before sending any SMS or MMS message, and the exact disclosure language a person sees before they consent. Velocity never sends a message to a mobile number that has not completed one of the opt-in flows described below.

Proof of opt-in — where a reviewer can verify each flow

Both opt-in screens are published without authentication. No account, login, or credential is needed to inspect either one.

Flow 2 is the production page a customer's phone opens when they scan the QR code at the counter. Flow 1 lives inside the signed-in business dashboard; because an A2P reviewer has no merchant account, the identical screen is also published at the URL above as an unauthenticated review copy with the same markup, wording, and behavior.

Consent record keeping

Every affirmative opt-in writes an immutable record at the moment the box is checked and the form is submitted. Each record stores the mobile number in E.164 form, which of the two screens it came from, the verbatim consent sentence displayed on that screen, the page URL, the browser user agent, a hashed network address, and a UTC timestamp. Records are retained for the life of the number's enrollment plus four years and are produced on request to Twilio, a carrier, or the person themselves. No number is ever enrolled by import, upload, purchase, or entry on someone else's behalf.

Program summary

How consent is obtained (narrative)

Every message Velocitydonum sends is triggered by an action the recipient took themselves. Consent is always captured in writing on a screen the recipient controls — either their own phone or their own dashboard. Velocity does not accept verbal consent as a standalone opt-in. A merchant staff member may verbally tell a customer that redeeming will send a thank-back code, but that statement alone never enrolls a number: the customer must still enter their own number and check an unchecked consent box on the Velocity redemption screen before any message is sent. No number is ever uploaded, imported, or entered on a customer's behalf.

Opt-in flow 1 — Merchant / creator web form

A business owner adds a mobile number inside their Velocity dashboard in order to receive an alert when a code is scanned at their counter. The number field is optional and blank by default. Directly beneath the field is a consent checkbox that is unchecked by default. The number cannot be saved and no message is ever sent unless the owner affirmatively checks it. This is the verbatim on-screen language:

Live screen (no login required): https://velocitydonum.com/sms-optin-merchant — the signed-in dashboard step is published there as an unauthenticated review copy, reproducing the same markup, the same wording, and the same behavior (submit inert until checked, decline always active) so it can be inspected without an account.

Screenshot of step 4 of 4 of the business-owner setup screen (Dashboard → Open for business). The box is unchecked by default. “Save number” stays inert until the owner checks it, and the separate “Skip — no texts” action is always active — the owner completes setup and uses every feature of the dashboard without opting in. The step is marked complete either way. Saving writes a timestamped consent record containing the verbatim sentence above, the owner's account id, the page URL, and the user agent.

Opt-in flow 2 — Customer opt-in at the counter (QR code / point of redemption)

A customer redeeming an offer at a participating business scans a QR code or taps a link, which opens a Velocity web form on their own phone. The form asks for their mobile number so the single-use thank-back code can be delivered. The consent checkbox below the field is unchecked by default, and the number is discarded if the box is not checked. This is the verbatim on-screen language:

Live screen (no login required): https://velocitydonum.com/sms-optin — this is the actual page the QR code opens. A reviewer can load it, see the unchecked box, confirm the submit button is inert until the box is checked, and confirm the decline action delivers the code without a number.

Screenshot of the live page at velocitydonum.com/sms-optin. The box is unchecked by default. The customer may decline entirely: “No thanks — show my code on screen” delivers the same single-use thank-back code on screen, with no number collected and no message sent. The redemption completes identically either way, so messaging is never a condition of the transaction. Every submitted consent writes a timestamped record containing the verbatim sentence above, the source screen, the page URL, and the user agent.

Consent is not a condition of service (Twilio 30923)

• Account creation and sign-in do not ask for messaging consent at all.
• Checkout and redemption complete with no mobile number and no consent.
• The messaging checkbox is separate from our Terms of Service; accepting the Terms does not opt anyone in.
• The checkbox is unchecked by default, labeled Optional, and paired with a visible decline action.
• Declining is permanent until the person chooses otherwise, and no feature, price, credit, or offer changes as a result.
• Terms and Privacy links are public and unauthenticated: velocitydonum.com/terms · velocitydonum.com/privacy

Sample messages

Our rail sends exactly two outbound messages. Both are transactional, both follow a redemption the recipient took part in, and both are reproduced here verbatim from the sending code:

• Your $10.00 Thank-Back from Cafe Verde is ready to use. Show this code at the counter: 7X9K2QB4 — https://velocitydonum.com/t/7X9K2QB4. Reply STOP to opt out. Reply HELP for help. Message and data rates may apply.
• A Velocitydonum deal was just redeemed at your business. Total ticket: $45.00. Platform fee: $6.75. Reply STOP to opt out. Reply HELP for help. Message and data rates may apply.

There is no marketing message, no reminder, no digest and no second channel. A holder can be messaged at most three times in a rolling 24 hours, and each thank-back arrives once, ever.

Opt-out and help handling

Replying STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT immediately ends all messages to that number. Twilio Advanced Opt-Out sends the single confirmation ("Velocitydonum: You are unsubscribed and will receive no further messages. Reply HELP for help.") and our own consent record is marked revoked in the same moment, so no application code can attempt a further message to that number.

Replying HELP returns, verbatim: "Velocitydonum: We send thank-back codes and redemption alerts after you redeem at a local merchant. Help: support@velocitydonum.com. Reply STOP to opt out. Reply HELP for help. Message and data rates may apply."

Any other inbound message returns, verbatim: "Velocitydonum: This number sends redemption codes only and is not monitored. Visit velocitydonum.com or reply HELP. Reply STOP to opt out. Reply HELP for help. Message and data rates may apply."

Data handling

Mobile numbers collected for messaging are used solely to deliver the transactional messages described above. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Numbers are deleted on request at support@velocitydonum.com.